Overview: Designed an interactive eLearning module to explain how pay-per-mile auto insurance works, helping learners understand pricing, benefits, and whether it’s the right option for their needs.
Problem: Pay-per-mile insurance can be confusing for customers due to unfamiliar pricing models, tracking methods, and eligibility requirements. Many customers struggle to understand how it compares to traditional auto insurance.
Solution: Developed a clear, interactive eLearning module using Adobe Captivate that simplifies the concept through visuals, scenarios, and step-by-step explanations.
What I Did:
✔ Designed learning objectives focused on clarity and decision-making
✔ Created a storyboard breaking down complex insurance concepts
✔ Built interactive slides with click-to-reveal elements
✔ Developed scenario-based learning (e.g., “Is this right for you?”)
✔ Designed knowledge checks and quick quizzes
✔ Applied visual design principles for readability and engagement
Tools: Adobe Captivate • Canva • AI Visual Tools